We ship using the USPS. Unless otherwise noted on the race swag registration page, all items should ship about 1 week after you pay. If the tracking shows that it was delivered, but you can't find your package, you'll need to work with the USPS to find it.
Many items are stored and shipped from our warehouse in St. George, Utah. Others are shipped directly from the manufacturers in various locations.
If you order more than one swag item, we will ship the items together whenever possible, but note sometimes they will arrive separately. Tracking emails come from firstname.lastname@example.org.